Now: Head of Product at &Open

I help companies get over roadblocks and ambiguity to build healthy, high-performing teams. 19 years in companies with real product and design craft in their DNA.

Mat smiling at his desk
Cumbria, UK
19
Years of product leadership
4×
ARR growth in 2 years
3×
Increase in product adoption

Where I've worked

&Open

Head of Product2026 — now

Leading Product and Design, scaling the business towards a vision for thoughtful, impactful gifting at scale.

Markt-Pilot

Director, Product2024 — 2025

Built the Product and Design team from scratch and drove the transformation of a struggling R&D org.

SoSafe

Director, Product Management2023 — 2024

Transformed R&D into a high-impact team. Conceived and launched Human Risk OS. Contributed to 4× ARR growth.

Intercom

Group Product Manager, Messenger2019 — 2022

Responsible for Intercom's flagship product with over 4 billion consumer interactions. Led the Next Gen Messenger.

Mat speaking to a room
On stage, talking product.
The MARKT-PILOT team celebrating
The MARKT-PILOT team.
Mat being filmed in a studio
Lights, camera.