I’m Mat. I build impactful product teams.
I’ve defined strategies that have positively impacted millions, used behavioural analytics to protect vulnerable players of the world’s most popular games, built support teams from scratch, and even smushed banks together.
In the 17+ years of doing this, you’ve probably used a product that I’ve worked on 😉
I’m currently the Director of Product Management at SoSafe, and previously worked at companies like Intercom, Zendesk, King, and Accenture.
Mathew Cropper and His Team Workload Measurement Strategy
In this interview, I spoke with the good folks at Producter about integrating customer insights into product work, mental health, and what I’m doing to improve my strategic thinking.